59jili Privacy Policy

1. Introduction

59jili ("we", "us", "our") operates the online gaming platform accessible at 59jili.app (the "Platform"). We are committed to protecting the privacy and personal data of all players and visitors who use our Platform. This Privacy Policy describes how 59jili collects, uses, stores, shares, and protects personal information in connection with the operation of the Platform.

This Privacy Policy is issued in compliance with Republic Act No. 10173, the Data Privacy Act of 2012 of the Republic of the Philippines ("DPA"), and the implementing rules and regulations issued by the National Privacy Commission. By registering an account or using the 59jili Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.

This Privacy Policy should be read together with our Terms & Conditions, which are available at 59jili.app/terms-conditions. Capitalized terms not defined in this Privacy Policy have the meanings given to them in the Terms & Conditions.

2. Personal Data We Collect

59jili collects personal data that you provide directly to us, data generated through your use of the Platform, and data obtained from third-party sources for verification and compliance purposes. The categories of personal data we collect include:

2.1 Registration and Account Data

• Full legal name
• Date of birth
• Mobile phone number
• Email address
• Username and encrypted password
• Residential address (province, city, barangay)
• Nationality

2.2 Identity Verification (KYC) Data

• Government-issued photo identification (e.g., Philippine passport, driver's license, SSS/UMID card, PhilSys ID)
• Proof of address documents
• Selfie or facial image for identity matching
• Source of funds documentation where required

2.3 Financial and Transaction Data

• GCash or PayMaya account number (masked)
• Bank account details for BPI, BDO, Metrobank, and other linked banks (masked)
• Deposit and withdrawal history
• Transaction amounts in Philippine Peso (₱)
• Payment method used per transaction

2.4 Gaming Activity Data

• Games played, wagers placed, and outcomes
• Bonus and promotion usage history
• Session duration and login timestamps
• Responsible gaming tool settings (deposit limits, session limits, self-exclusion status)

2.5 Technical and Device Data

• IP address and approximate geolocation
• Device type, operating system, and browser version
• Cookie identifiers and session tokens
• Platform interaction logs and error reports

2.6 Communications Data

• Records of live chat, email, and support ticket communications with 59jili
• Survey responses and feedback submissions
• Marketing preference settings

3. How We Use Your Personal Data

59jili uses the personal data we collect for the following purposes:

Purpose	Data Used
Account registration and management	Registration data, contact details
Identity verification and KYC compliance	KYC documents, facial image, address proof
Processing deposits and withdrawals	Financial data, transaction history
Providing gaming services and calculating outcomes	Gaming activity data, account data
Anti-money laundering (AML) and fraud prevention	Financial data, KYC data, IP address, device data
Responsible gaming monitoring and intervention	Gaming activity data, responsible gaming settings
Customer support and dispute resolution	Communications data, account data, transaction data
Platform security and fraud detection	Technical data, IP address, login history
Regulatory reporting and compliance	All categories as required by applicable law
Marketing communications (with consent)	Contact details, marketing preferences, gaming activity
Platform improvement and analytics	Technical data, gaming activity data (aggregated/anonymized)

59jili will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or as otherwise permitted by applicable law.

4. Legal Basis for Processing

59jili processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual necessity: Processing required to perform our obligations under the Terms & Conditions, including account management, payment processing, and game provision.
• Legal obligation: Processing required to comply with applicable laws and regulations, including anti-money laundering laws, gaming regulations, and tax reporting obligations.
• Legitimate interests: Processing necessary for 59jili's legitimate business interests, including fraud prevention, platform security, and responsible gaming monitoring, where these interests are not overridden by your privacy rights.
• Consent: Processing for marketing communications and certain analytics activities, where we have obtained your prior consent. You may withdraw consent at any time by contacting [email protected] or updating your account preferences.

5. Data Sharing and Disclosure

59jili does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Privacy Policy:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, for the purpose of processing deposits and withdrawals.
• Identity verification providers: Third-party KYC and AML service providers who assist with identity verification and fraud screening.
• Game providers: Software providers such as JILI and PG Soft, who may receive anonymized session data necessary to deliver game services.
• Regulatory authorities: PAGCOR and other Philippine government agencies, where disclosure is required by law or regulation.
• Law enforcement: Philippine law enforcement agencies, where disclosure is required by a valid legal order or where necessary to prevent fraud or criminal activity.
• IT and infrastructure providers: Cloud hosting, cybersecurity, and platform maintenance providers who process data on our behalf under strict data processing agreements.

All third parties with whom 59jili shares personal data are required to maintain appropriate technical and organizational security measures and to process personal data only in accordance with 59jili's instructions and applicable law.

6. Cookies and Tracking Technologies

59jili uses cookies and similar tracking technologies on the Platform to enhance your user experience, maintain session security, and analyze Platform usage. The types of cookies we use include:

• Essential cookies: Required for the Platform to function correctly, including session authentication and security tokens. These cannot be disabled.
• Functional cookies: Remember your preferences such as language settings and responsible gaming tool configurations.
• Analytics cookies: Collect aggregated, anonymized data about how players use the Platform to help us improve performance and user experience.
• Security cookies: Help detect and prevent fraudulent activity, including bot detection and login anomaly monitoring.

You can manage non-essential cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the 59jili Platform. 59jili does not use third-party advertising cookies or behavioral tracking cookies for external advertising networks.

7. Data Retention

59jili retains your personal data for as long as your account remains active and for such additional periods as are required by applicable law or necessary for legitimate business purposes. Specific retention periods include:

• Account and KYC data: Retained for the duration of your account and for a minimum of 5 years following account closure, in accordance with anti-money laundering regulations.
• Transaction records: Retained for a minimum of 5 years following each transaction, as required by Philippine financial regulations.
• Gaming activity logs: Retained for 2 years from the date of each gaming session.
• Communications records: Retained for 2 years from the date of each communication.
• Technical and device data: Retained for 12 months from collection.

Upon expiry of the applicable retention period, personal data will be securely deleted or anonymized in accordance with 59jili's data disposal procedures.

8. Data Security

59jili implements appropriate technical and organizational measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. Our security measures include:

• Transport Layer Security (TLS) encryption for all data transmitted between your device and the 59jili Platform
• Encryption of sensitive data at rest, including financial account details and identity documents
• Multi-factor authentication options for player accounts
• Regular security audits and penetration testing
• Access controls limiting employee access to personal data on a need-to-know basis
• Incident response procedures for detecting and responding to data security breaches

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 59jili will notify the National Privacy Commission and affected players in accordance with the requirements of the Data Privacy Act of 2012 and its implementing rules.

9. Your Data Rights

Under the Data Privacy Act of 2 012, you have the following rights with respect to your personal data held by 59jili:

• Right to be informed: You have the right to be informed of how your personal data is collected, used, and processed. This Privacy Policy fulfills that obligation.
• Right of access: You have the right to request a copy of the personal data 59jili holds about you, including information on how it is being used.
• Right to rectification: You have the right to request correction of any inaccurate or incomplete personal data we hold about you.
• Right to erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to object: You have the right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to data portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format where technically feasible.
• Right to withdraw consent: Where processing is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
• Right to lodge a complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data rights have been violated.

To exercise any of the above rights, please contact 59jili's Data Protection Officer at [email protected] with the subject line "Data Rights Request". We will respond to all verified requests within 15 business days. We may require proof of identity before processing your request.

10. Children's Privacy

The 59jili Platform is strictly intended for persons aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. If you are under 21, you are not permitted to register an account or use the Platform in any capacity.

If 59jili becomes aware that personal data has been collected from a person under the age of 21 without appropriate parental or guardian consent, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the 59jili Platform, please notify us immediately at [email protected].

11. International Data Transfers

59jili primarily stores and processes personal data within the Republic of the Philippines. In certain circumstances, personal data may be transferred to and processed in other countries, for example where our technology infrastructure providers or game software partners operate servers outside the Philippines.

Where personal data is transferred outside the Philippines, 59jili ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under the Data Privacy Act of 2012. These safeguards may include contractual data processing agreements incorporating standard data protection clauses, or transfers to countries recognized as providing an adequate level of data protection.

By using the 59jili Platform, you consent to the transfer of your personal data outside the Philippines where necessary for the purposes described in this Privacy Policy, subject to the safeguards described above.

12. Changes to This Privacy Policy

59jili reserves the right to update or modify this Privacy Policy at any time. When we make material changes to this Privacy Policy, we will notify registered players by email or via an in-platform notification at least 7 days before the changes take effect. The updated Privacy Policy will be posted on this page with a revised "Last Updated" date.

Your continued use of the 59jili Platform after the effective date of any changes constitutes your acceptance of the updated Privacy Policy. If you do not agree with the updated Privacy Policy, you must stop using the Platform and may request account closure by contacting our support team.

We encourage you to review this Privacy Policy periodically to stay informed about how 59jili is protecting your personal data.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way 59jili handles your personal data, please contact our Data Protection Officer:

• Email: [email protected]
• Subject Line: Privacy Policy Inquiry / Data Rights Request
• Response Time: Within 15 business days for data rights requests; within 48 hours for general privacy inquiries
• Support Hours: 24 hours a day, 7 days a week (Philippine Standard Time)

You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you are not satisfied with our response to your privacy concern.